:root {
  --bg: #f4f7fb;
  --card: #ffffff;
  --text: #101828;
  --muted: #667085;
  --line: #e4e7ec;
  --primary: #1d4ed8;
  --dark: #111827;
  --hot: #dc2626;
  --warm: #d97706;
  --cold: #2563eb;
  --success: #15803d;
  --danger: #b42318;
}
* { box-sizing: border-box; }
body { margin: 0; font-family: Arial, Helvetica, sans-serif; background: var(--bg); color: var(--text); }
a { color: inherit; text-decoration: none; }
.sales-layout { display: flex; min-height: 100vh; }
.sales-sidebar { width: 260px; background: #fff; border-right: 1px solid var(--line); padding: 20px; }
.sales-brand { display: flex; align-items: center; gap: 12px; margin-bottom: 26px; }
.sales-brand-badge { width: 42px; height: 42px; border-radius: 14px; background: var(--dark); color: #fff; display: flex; align-items: center; justify-content: center; font-weight: 700; }
.sales-brand small { display: block; color: var(--muted); margin-top: 4px; }
.sales-nav { display: grid; gap: 8px; }
.sales-nav a { padding: 10px 12px; border-radius: 12px; color: var(--muted); }
.sales-nav a.active, .sales-nav a:hover { background: #eef2ff; color: var(--primary); }
.sales-main { flex: 1; padding: 28px; }
.sales-header { margin-bottom: 20px; }
.sales-header h1 { margin: 0 0 8px; font-size: 28px; }
.sales-header p { margin: 0; color: var(--muted); }
.sales-header-inline { display: flex; justify-content: space-between; align-items: center; gap: 16px; }
.sales-kpis, .sales-grid { display: grid; gap: 16px; margin-bottom: 20px; }
.sales-kpis { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.sales-kpis-7 { grid-template-columns: repeat(7, minmax(0, 1fr)); }
.sales-grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.sales-grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.sales-card { background: var(--card); border: 1px solid var(--line); border-radius: 18px; box-shadow: 0 8px 25px rgba(16,24,40,.05); }
.sales-card-header { padding: 18px 20px 0; }
.sales-card-header h2 { margin: 0; font-size: 18px; }
.sales-card-body { padding: 18px 20px 20px; }
.kpi-card { padding: 18px; }
.kpi-card span { display: block; color: var(--muted); margin-bottom: 8px; }
.kpi-card strong { font-size: 30px; }
.sales-btn { display: inline-block; border: none; background: var(--primary); color: #fff; padding: 10px 14px; border-radius: 12px; cursor: pointer; }
.sales-btn:hover { opacity: .95; }
.sales-btn-secondary { background: #fff; color: var(--text); border: 1px solid var(--line); }
.sales-filters, .sales-inline-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.sales-filters select, .sales-filters input, .sales-form-grid input, .sales-form-grid select {
  padding: 10px 12px; border: 1px solid var(--line); border-radius: 12px; background: #fff; width: 100%;
}
.sales-table-wrap { overflow: auto; }
.sales-table { width: 100%; border-collapse: collapse; }
.sales-table th, .sales-table td { padding: 14px 12px; border-bottom: 1px solid var(--line); text-align: left; vertical-align: top; }
.sales-table th { color: var(--muted); font-weight: 600; font-size: 13px; }
.sales-pill { display: inline-block; padding: 6px 10px; border-radius: 999px; background: #eef2ff; color: var(--primary); font-size: 12px; font-weight: 700; }
.sales-pill-hot { background: #fee2e2; color: var(--hot); }
.sales-pill-warm { background: #ffedd5; color: var(--warm); }
.sales-pill-cold { background: #dbeafe; color: var(--cold); }
.sales-profile-title { font-size: 22px; font-weight: 700; margin-bottom: 14px; }
.sales-meta-row { display: flex; justify-content: space-between; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--line); }
.sales-meta-row span { color: var(--muted); }
.sales-pills { display: flex; gap: 8px; flex-wrap: wrap; margin: 0 0 14px; }
.sales-text-block { margin-top: 16px; }
.sales-text-block h3 { margin: 0 0 8px; font-size: 15px; }
.sales-text-block p { margin: 0; color: var(--text); white-space: pre-wrap; }
.sales-timeline { display: grid; gap: 10px; }
.sales-conversation-item { width: 100%; text-align: left; border: 1px solid var(--line); background: #fff; border-radius: 14px; padding: 12px; cursor: pointer; }
.sales-conversation-item.active { border-color: var(--primary); background: #eff6ff; }
.sales-chat { display: grid; gap: 10px; max-height: 560px; overflow: auto; }
.sales-chat-item { display: grid; gap: 4px; }
.sales-chat-meta { color: var(--muted); font-size: 12px; }
.sales-chat-bubble { padding: 12px 14px; border-radius: 14px; background: #f8fafc; border: 1px solid var(--line); white-space: pre-wrap; }
.sales-chat-ai .sales-chat-bubble { background: #eef2ff; }
.sales-chat-visitor .sales-chat-bubble { background: #ecfdf3; }
.sales-chat-system .sales-chat-bubble { background: #fff7ed; }
.sales-form-grid { display: grid; gap: 12px; }
.sales-form-grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.sales-form-grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.sales-form-grid-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.sales-form-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.sales-form-actions-span-2 { grid-column: span 2; }
.sales-form-actions-span-4 { grid-column: span 4; }
.sales-inline-msg { color: var(--muted); font-size: 13px; }
.sales-list { display: grid; gap: 10px; }
.sales-list-item { border: 1px solid var(--line); border-radius: 14px; padding: 12px; background: #fff; }
.sales-mini-btn { border: 1px solid var(--line); border-radius: 10px; padding: 7px 10px; background: #fff; cursor: pointer; margin: 2px 4px 2px 0; }
.sales-mini-btn-danger { color: var(--danger); border-color: #fecaca; background: #fff7f7; }
.sales-stack-top { margin-top: 16px; }
.compact input, .compact select { padding: 9px 11px; }

@media (max-width: 1350px) {
  .sales-kpis-7 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}
@media (max-width: 1100px) {
  .sales-kpis, .sales-grid-2, .sales-grid-3, .sales-form-grid-4, .sales-form-grid-3 { grid-template-columns: 1fr; }
  .sales-form-actions-span-4, .sales-form-actions-span-2 { grid-column: auto; }
}
@media (max-width: 900px) {
  .sales-layout { display: block; }
  .sales-sidebar { width: auto; border-right: none; border-bottom: 1px solid var(--line); }
  .sales-header-inline { display: block; }
}